High quality automated event evaluation
Event Feedback is a service for automating the collection, organisation and analysis of feedback from business events, typically from delegates and key event partners. The service helps users measure and understand reactions to their events.
A service for business event organisers
The service is designed for busy event organisers that know the importance of being able to rely on suppliers and systems to deliver a high quality service with the minimum of fuss. Event Feedback enables organisers to measure the impact of events without using valuable internal resources.
Bespoke online evaluations delivering instant results
We develop online surveys based around your specific needs. Our system delivers these on a per-event basis and provides you with instant feedback as well as organising tasks such as the delivery of evaluation invitations.
Helping you design the best evaluation programme
It is vital to ask the right questions and measure the correct aspects of your events. We will help you design an evaluation programme that is right for you and ensures that you collect useful information that helps improve your events in future.
Implementing the best quality online materials
With questionnaires developed we turn them into high quality online surveys that are easy to use and accurately reflect your corporate or event brand. We will create the communications you need and setup reporting to give you the information you require at the touch of a button.
Ensuring your delegates have the best evaluation experience
With your evaluations setup and running we will provide first line support to delegates and system users. This means you don’t have to worry about delivering technical assistance to those that may need it and that help for system users is only ever a phone call away.
Standards based flexibility for unique solutions
Our technology is used by many leading private and public sector organisations. Standards based, highly secure and compatible with all leading browsers and mobile devices the Event Feedback platform can be adapted to deliver the precise solution you need.
Delivering a wide range of useful insights
As feedback is collected system users have a wide range of instant reporting options. Reports can be run at any time providing detailed analysis of aspects of interest such as speaker, venue and administrative performance.
Evaluation invitations and reminders at the touch of a button
Invitations to participate in an evaluation can be coordinated and sent from the Event Feedback system. This integration means reminders can be targeted at just those that need them helping to maximise response rates and reduce the overall effort needed to run your evaluation programme.
An efficient, modern and cost-effective methodology
Online is the best way to collect feedback from your delegates. Key benefits of the approach include speed of data collection, depth of insight and results being instantly available. A well planned, well managed online strategy delivers real benefits that can help you improve your event programme.
Reduce the administrative burden of your evaluation process
Event organisers relying on paper forms often find they don’t get the information they need simply because the paper returns are not processed in a useful way. Event Feedback provides instant in-depth and meaningful results. Key Performance Indicators can be compared between events at the touch of a button.
A technology specifically designed for event research
The Event Feedback technology delivers better quality surveys and more accessible and useful results than can be achieved by using general purpose DIY survey tools. This is all backed up with first class service, support and advice for the best evaluation option in today’s market.
